Payment Policy

Operated by Nazmiev Trading Ltd for the brand Massagershop.

At Massagershop, we prioritise your security and comfort. All transactions are processed through Shopify Payments — a secure and reliable payment platform. We currently accept payments in British Pounds (GBP).

Available Payment Methods

Credit / Debit Cards

• Visa: Accepted across the UK and globally. Includes built-in fraud protection and 3D Secure verification.
• Mastercard: Trusted international solution with encrypted transactions and enhanced authentication.
• American Express (AMEX): Premium card service offering advanced transaction protection and dedicated customer support.

Digital Payment Options

• Apple Pay: Fast and secure checkout for Apple users. Authenticate easily via Face ID or Touch ID—no need to enter card details manually.
• Google Pay: Simple and secure payment using your saved cards on Android devices.

Payment Process

1. Select your items and proceed to checkout.
2. Choose your preferred payment method (card or digital wallet).
3. Follow on-screen payment and authentication instructions.
4. Receive an instant confirmation email once your payment is successful.

Security and Privacy

Your security is our top priority. All payments are:

• Encrypted using the latest SSL/TLS security standards.
• Processed via Shopify Payments with PCI-DSS compliance.
• Protected by 3D Secure verification for eligible transactions.
• Compliant with UK and EU GDPR regulations on data protection and privacy.

Refunds and Cancellations

Refunds and cancellations follow the conditions stated in our Refund Policy. Refunds are processed back to the original payment method used at checkout.

Customer Service

Our team is available for any payment-related questions or billing issues.
Email: support@massagershop.co.uk
Phone: +44 20 3833 4915
Hours: Monday to Friday, 09:00–17:00 (GMT)
Response time: within 24–48 business hours

© 2025 Massagershop. Operated by Nazmiev Trading Ltd. All rights reserved.