Frequently Asked Questions

Everything you need to know

What is your return policy?

We accept returns with in 30 days from the date you received your order. Items must be unused, unworn, in their original packaging, and accompanied by proof of purchase.

Exceptions: sale items, gift cards, perishable goods, personalized/custom products, personal care items, and hazardous materials cannot be returned.

What payment methods do you accept?

We accept all major credit cards. Our checkout is secure and encrypted for your safety.

Do you ship across the United Kingdom?

Yes, we ship across the United Kingdom. All orders come with free shipping

How long does shipping take?

Processing time: 1–2 business days after payment confirmation.
Transit time: 4–7 business days.

Orders placed before 2:00 PM (GMT) are processed the same day. Orders placed after that time are processed the next business day.

Can I track my order?

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.